Privacy & Cookie Policy

Last updated 29 July 2018

LAST UPDATED 29 JULY 2018

OUR PROMISE: 

BEMYCATERER LTD understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.bemycaterer.co.uk (“OurSite”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with ourobligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using OurSite immediately.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 

“Cookie”

means a small text file placed on your computer or device by Our Site when you visit certain parts of OurSite and/or when you use certain features of OurSite. Details of the Cookies used by Our Site are set out in Part 14, below; and

“Cookie Law”

"Account"

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

means an account required to access and/or use certain areas and features of Our Site

1. Information About [Us] OR [Me]

OurSite is owned and operated by BEMYCATERER LTD a limited company registered in England under company number 11455250.

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of OurSite. Our Site may contain links to other websites. Once you have used the links to access the other sites, we do not have control Please note that wehave no control over how your data is collected, stored, or used by other websites and weadvise you to check the privacy policies of any such websites before providing any data to them.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.

b) The right to access the personal data wehold about you. Part 13 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

d) The right to be forgotten, i.e. the right to ask usto delete or otherwise dispose of any of your personal data that wehave. Please contact ususing the details in Part 15 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f)  The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that, if you have provided personal data to usdirectly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask usfor a copy of that personal data to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about ouruse of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about ouruse of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Data Do We Collect?

Depending upon your use of Our Site, wemay collect some or all of the following personal and non-personal data (please also see Part 14 on ouruse of Cookies and similar technologies and our Cookie Policy)

Information we collect for customers posting a job:

  • Name;
  • Address of the event;
  • Email address;
  • Details about the event;
  • Telephone number;

Information we collect for caterers when registering:

  • Name;
  • Address of business;
  • Email address;
  • Telephone number;
  • Business name and information about your services;
  • Information about your preferences and interests;
  • A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

Please note, customers do not pay for any use of Our Site. Caterers do pay a lead fee but we do not hold your payment information. Caterers will pay as you go for lead at which point we would request your payment information.

6. How Do You Use My Personal Data?

Under the GDPR, wemust always have a lawful basis for using personal data. This may be because the data is necessary for ourperformance of a contract with you, because you have consented to ouruse of your personal data, or because it is in ourlegitimate business interests to use it. Your personal data willbe used for the following purposes:

  • Providing and managing your Account;
  • Providing and managing your access to OurSite;
  • Personalising and tailoring your experience on OurSite;
  • Supplying ourservices to you. Your personal details are required in order for usto enter into a contract with you.
  • Personalising and tailoring ourservices for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by emailthat you have opted-in to (you may unsubscribe or opt-out at any time by
  • Analysing your use of OurSite and gathering feedback to enable usto continually improve OurSite and your user experience.
  • Upon shortlisting a caterer, the caterer would receive the customer’s phone number, email address and details about the posted event. Personal information is not shared until the customer and caterer are happy to do so.

With your permission and/or where permitted by law, wemay also use your personal data for marketing purposes, which may include contacting you by email AND/OR telephonewith information, news, and offers on our services]. You will not be sent any unlawful marketing or spam. Wewill always work to fully protect your rights and comply with ourobligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We will retain your information for as long as your account is active or as needed to provide you services. We may keep your data for up to 10 years after you stop being listed as Caterer or Customer. The reasons we may do this are:

  • To respond to a question or complaint, or to show whether we gave you fair treatment
  • To adhere to Data protection rules
  • To obey rules that apply to us about keeping records

8. How and Where Do You Store or Transfer My Personal Data?

Wewill only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

9. Do You Share My Personal Data?

Wewill not share any of your personal data with any third parties outside BEMYCATERER LTD for any purposes without your permission and subject to one important exception.

In some limited circumstances, wemay be legally required to share certain personal data, which might include yours, if we areinvolved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. How Can I Control My Personal Data?

In addition to your rights under the GDPR, set out in Part 5, whenyou submit personal data via OurSite, you may be given options to restrict ouruse of your personal data. In particular, weaim to give you strong controls on ouruse of your data for direct marketing purposes (including the ability to opt-out of receiving emails from uswhich you may do by unsubscribing using the links provided in our emailsat the point of providing your details and by managing your Account).

You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

11. Can I Withhold Information?

You may access certain areas of our Site without providing any personal data at all.

You may restrict our use of Cookies. For more information, see Part 14 ourCookie Policy

12. How Can I Access My Personal Data?

If you want to know what personal data wehave about you, you can ask usfor details of that personal data and for a copy of it (where any such personal data is held). Please email info@bemycaterer.com specifying exactly what you are requesting.

Wewill respond to your subject access request within one monthof receiving it. Normally, weaim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date wereceive your request. You will be kept fully informed of ourprogress.

13. How Do You Use Cookies?

OurSite may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by usand are used only by us we use Cookies to facilitate and improve your experience of Our Site and to provide and improve ourservices. Wehave carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on OurSite are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of OurSite may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.

OurSite uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling usto better understand how OurSite is used. This, in turn, enables usto improve Our Site and the services offered through it.

The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow usto use these Cookies, however whilst ouruse of them does not pose any risk to your privacy or your safe use of OurSite, it does enable usto continually improve OurSite, making it a better and more useful experience for you.

The analytics service(s) used by OurSite use(s) the following Cookies: 

In addition to the controls that we provide, you can choose to enable or disable Cookies in your Internet browser. Most Internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most Internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your Internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your Internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your Internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14. How Do I Contact You?

To contact us about anything to do wiht personal data and data protection, please email info@bemycaterer.com

15. Changes to this Privacy Policy

Wemay change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if wechange ourbusiness in a way that affects personal data protection without any notification

Any changes will be immediately posted on OurSite and you will be deemed to have accepted the terms of the Privacy Policy on your first use of OurSite following the alterations. Werecommend that you check this page regularly to keep up-to-date.